GENERAL TERMS,
CONDITIONS & DISCLAIMER
(Click here for a printable copy)
Itinerary
Changes:
Ntaba Tours reserve
the right to change routes, accommodation or arrangements at no or little
prior notice, should circumstances require such changes.
Cost
Changes:
All costs are subject to change in the event of unanticipated
significant increases in airfares, significant changes in monetary exchange
rates or other changes in program costs.
Airfare:
To reserve your air ticket, we need your full name as it appears in your
passport. Seating requests are applicable to intercontinental
flights only. Seating requests cannot be guaranteed and are subject
to change. Bulkhead and exit row seats cannot be pre-assigned. Special
meals, if applicable, must be specified with registration.
Passport
and Visa:
Please
ensure that your passport is valid for at least six months after date of
departure and that you have a minimum of two blank pages in your passport
for travel to South Africa. You will be refused entry into South
Africa if these conditions are not met. No visa is required for US citizens
to enter South Africa.
Immunizations & Malaria:
No “Shots” are necessary. Malaria prevention treatment
is strongly advised if traveling to a malaria area. Please see
your doctor before traveling. For medical information call U.S. Center
for Disease Control (DCD) 404 332-4559 or log onto www.cdc.gov/travel.
Accommodation
The cost of accommodation is based on double occupancy. Single
supplements are available at additional cost.
Payment
Terms for Tours:
Deposits: A
non-refundable deposit of 50% of the total cost of the tour is due with
a completed registration to guarantee your reservation. Your reservation
will be confirmed once Ntaba Tours has received a signed reservation
form and the check for the deposit has been cleared. Please make
your checks payable to “Ntaba Tours”. Returned checks
will incur a $30.00 penalty fee. Credit Card payments will incur a 3%
processing fee.
Final
Payments: The
balance of the payment is due 60 days prior to departure. We are
committed to bringing you the very lowest prices possible for our
tours. Therefore, the tour price already includes a cash discount
per person for payment of balances by check payable to “Ntaba
Tours”. If you wish to pay your balance by credit
card, please note that a credit card processing fee of 3% will
be added to your transaction. By providing your credit card details
and signature on the Registration Form, you are authorizing Ntaba
Tours to charge your credit card with the applicable amount for
your trip.
If
members of your party wish to pay separately, complete the reservation
process for each passenger who should be billed separately. Be
sure to enter all names as they appear (or will appear) on your passports,
including middle initials.
Registration
Deadline/Late Registration: Registrations
made after the Registration Deadline will be treated on an individual,
space-available basis, with no guarantee of acceptance. The
quoted price cannot be guaranteed for Late Registrations and is
subject to change. These registrations must be submitted
with full payment.
Cancellation
and Refund:
Ntaba Tours reserves
the right to cancel any tour prior to departure in which event we will
endeavor to make satisfactory alternative arrangements on your behalf,
failing which the entire payment will be refunded without any obligation
on the part of the company.
Should
you need to cancel:
Because the operation of international programs requires extensive long-term
planning, costs are incurred long before the actual departures. Keeping
this in mind, and in the interest of our clients, the following Cancellation
and Refund Policy will apply:
| Cancellation
Date
Prior
to 60 days
60 – 30
days
Less
than 30 days |
Refund
Payments
made less non-refundable deposit (50%)
25%
of the total tour price
0%
of the total tour price |
Upon
receipt of written notification cancellations and refunds will be processed
according to the above Cancellation and Refund Policy. The
refund, if applicable, will be paid within 10 days of the cancellation
being received. Send all cancellation requests in writing to:
Ntaba
Tours LLC, 1210 Yuma Trail, Frankfort, KY 40601 or Fax to (502)
848-0626.
Insurance:
It is strongly recommended that clients have adequate insurance to cover
personal accidents, medical expenses, loss of luggage and loss of
deposit through cancellation. Travel Insurance is available
upon request.
Risks & Disclaimer:
Traveler assumes complete and full responsibility for, and hereby releases
NTABA TOURS from any duty of checking and verifying any and all passport,
visa, vaccination, or other entry requirements of each destination,
and all safety and security conditions of such destinations, during
the length of the proposed travel. For information concerning
possible dangers at international destinations, contact Travel Advisory
Section of the U.S. State Department, 202 647-5225, or access the
State Department’s on-line travel advisory service http://travel.state.gov/travel/warnings.htm. For
medical information call U.S. Center for Disease Control (DCD) 404
332-4559 or log onto www.cdc.gov/travel. NTABA
TOURS, and any person acting through or on their behalf, shall not
be responsible and liable for any injuries, losses or damages whatsoever
caused to any traveler in connection with terrorist activities, social
or labor unrest, mechanical or structural integrity of air, sea,
and ground transportation and accommodations, diseases, local laws,
terrorists acts, climate conditions, Acts of God, delays, changes
or cancellations of travel due to weather conditions, hotel services,
accidents or health related problems before or while in-transit to
(e.g. an accident on the way to the tour), during and after a tour,
or any other actions, omissions, or conditions outside of NTABA TOURS’ control. NTABA
TOURS shall not be responsible for loss or damage caused by delays,
sickness, accident, injury or death, nor for any extra expense incurred
as a result thereof. If travel plans are delayed or cancelled
for any reason there may be no refunds made by NTABA TOURS. This
includes cancellations due to actual or threatened terrorists’ events
or fear of such. It is the traveler’s responsibility
to protect their purchases and Travel Insurance is strongly recommended. Traveler
is advised to obtain appropriate coverage against these risks: information
available through NTABA TOURS. Traveler’s retention of tickets,
reservations, or bookings after issuance shall constitute a consent
to the above and an agreement on his/her part to convey the contents
hereto to his/her travel companions or group members. By embarking
upon his/her travel, the traveler voluntarily assumes all risks involved
in such travel, whether expected or unexpected. Traveler is hereby
warned of the above risks as well as possible travel industry bankruptcies,
medical or climate disruptions, and the possibility traveler may
be unable to travel as scheduled because of a personal emergency.
YOU HAVE BEEN ADVISED TO PURCHASE TRAVEL INSURANCE. TRAVEL
INSURANCE MUST BE PURCHASED AT TIME OF DEPOSIT. IF YOU DECLINE SUCH
COVERAGE, A SIGNED WAIVER MA BE REQUIRED BY NTABA TOURS.

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