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GENERAL TERMS, CONDITIONS & DISCLAIMER
(Click here for a printable copy)

Itinerary Changes:
Ntaba Tours
reserve the right to change routes, accommodation or arrangements at no or little prior notice, should circumstances require such changes.

Cost Changes:
All costs are subject to change in the event of unanticipated significant increases in airfares, significant changes in monetary exchange rates or other changes in program costs. 

Airfare:
To reserve your air ticket, we need your full name as it appears in your passport.  Seating requests are applicable to intercontinental flights only. Seating requests cannot be guaranteed and are subject to change. Bulkhead and exit row seats cannot be pre-assigned. Special meals, if applicable, must be specified with registration.  

Passport and Visa:
Please ensure that your passport is valid for at least six months after date of departure and that you have a minimum of two blank pages in your passport for travel to South Africa.  You will be refused entry into South Africa if these conditions are not met. No visa is required for US citizens to enter South Africa. 

Immunizations & Malaria:
No “Shots” are necessary.  Malaria prevention treatment is strongly advised if traveling to a malaria area.  Please see your doctor before traveling. For medical information call U.S. Center for Disease Control (DCD) 404 332-4559 or log onto www.cdc.gov/travel.

Accommodation
The cost of accommodation is based on double occupancy.  Single supplements are available at additional cost.

Payment Terms for Tours:
Deposits:
 A non-refundable deposit of 50% of the total cost of the tour is due with a completed registration to guarantee your reservation. Your reservation will be confirmed once Ntaba Tours has received a signed reservation form and the check for the deposit has been cleared.  Please make your checks payable to “Ntaba Tours”.  Returned checks will incur a $30.00 penalty fee. Credit Card payments will incur a 3% processing fee.

Final Payments:  The balance of the payment is due 60 days prior to departure. We are committed to bringing you the very lowest prices possible for our tours. Therefore, the tour price already includes a cash discount per person for payment of balances by check payable to “Ntaba Tours”.  If you wish to pay your balance by credit card, please note that a credit card processing fee of 3% will be added to your transaction. By providing your credit card details and signature on the Registration Form, you are authorizing Ntaba Tours to charge your credit card with the applicable amount for your trip.

If members of your party wish to pay separately, complete the reservation process for each passenger who should be billed separately.  Be sure to enter all names as they appear (or will appear) on your passports, including middle initials.

Registration Deadline/Late Registration:  Registrations made after the Registration Deadline will be treated on an individual, space-available basis, with no guarantee of acceptance.  The quoted price cannot be guaranteed for Late Registrations and is subject to change.  These registrations must be submitted with full payment.

Cancellation and Refund:
Ntaba
Tours reserves the right to cancel any tour prior to departure in which event we will endeavor to make satisfactory alternative arrangements on your behalf, failing which the entire payment will be refunded without any obligation on the part of the company.

Should you need to cancel:
Because the operation of international programs requires extensive long-term planning, costs are incurred long before the actual departures.  Keeping this in mind, and in the interest of our clients, the following Cancellation and Refund Policy will apply:

Cancellation Date

Prior to 60 days

60 – 30 days

Less than 30 days

Refund

Payments made less non-refundable deposit (50%)

25% of the total tour price

0% of the total tour price 

Upon receipt of written notification cancellations and refunds will be processed according to the above Cancellation and Refund Policy.  The refund, if applicable, will be paid within 10 days of the cancellation being received.  Send all cancellation requests in writing to:
                Ntaba Tours LLC, 1210 Yuma Trail, Frankfort, KY 40601 or Fax to (502) 848-0626.

Insurance:
It is strongly recommended that clients have adequate insurance to cover personal accidents, medical expenses, loss of luggage and loss of deposit through cancellation.  Travel Insurance is available upon request.

Risks & Disclaimer:
Traveler assumes complete and full responsibility for, and hereby releases NTABA TOURS from any duty of checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety and security conditions of such destinations, during the length of the proposed travel.  For information concerning possible dangers at international destinations, contact Travel Advisory Section of the U.S. State Department, 202 647-5225, or access the State Department’s on-line travel advisory service http://travel.state.gov/travel/warnings.htm.  For medical information call U.S. Center for Disease Control (DCD) 404 332-4559 or log onto www.cdc.gov/travel.  NTABA TOURS, and any person acting through or on their behalf, shall not be responsible and liable for any injuries, losses or damages whatsoever caused to any traveler in connection with terrorist activities, social or labor unrest, mechanical or structural integrity of air, sea, and ground transportation and accommodations, diseases, local laws, terrorists acts, climate conditions, Acts of God, delays, changes or cancellations of travel due to weather conditions, hotel services, accidents or health related problems before or while in-transit to (e.g. an accident on the way to the tour), during and after a tour, or any other actions, omissions, or conditions outside of NTABA TOURS’ control.  NTABA TOURS shall not be responsible for loss or damage caused by delays, sickness, accident, injury or death, nor for any extra expense incurred as a result thereof.  If travel plans are delayed or cancelled for any reason there may be no refunds made by NTABA TOURS. This includes cancellations due to actual or threatened terrorists’ events or fear of such. It is the traveler’s responsibility to protect their purchases and Travel Insurance is strongly recommended.  Traveler is advised to obtain appropriate coverage against these risks: information available through NTABA TOURS. Traveler’s retention of tickets, reservations, or bookings after issuance shall constitute a consent to the above and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members. By embarking upon his/her travel, the traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected. Traveler is hereby warned of the above risks as well as possible travel industry bankruptcies, medical or climate disruptions, and the possibility traveler may be unable to travel as scheduled because of a personal emergency. YOU HAVE BEEN ADVISED TO PURCHASE TRAVEL INSURANCE.  TRAVEL INSURANCE MUST BE PURCHASED AT TIME OF DEPOSIT. IF YOU DECLINE SUCH COVERAGE, A SIGNED WAIVER MA BE REQUIRED BY NTABA TOURS.

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Last modified: June 20, 2008